The Charge 5 is one of Fitbit’s leading smartwatches, but many users are starting to report Charge 5 battery issues. Does this leading wearable need an update? Or will we be waiting for a Charge 6 to appear?
Battery life on smartwatches is a heavily discussed subject. We want these unique wearables to last as long as possible, but with GPS tracking and premium health sensors, devices can’t perform for as long as we like. Often, users have to choose between the latest feature and frequent charging or long battery life and fewer tools.
Are you a Charge 5 user? We’ve delved into the forums to see what Fitbit users say about the Charge 5 battery.
What’s The Charge 5 Battery Issue?
Firstly, let’s review common complaints of the Charge 5. Though this is one of the top smartwatches, reports show that the watch’s battery life isn’t up to initial standards.
Some report that their wearables used to last up to four days without charge, but now the device is losing charge within 12 hours. Is frequent use having an impact on the battery capabilities?
Other reports are stating that the Charge 5 battery doesn’t even last for an hour, leaving users in a frustrating situation. It’s important to note that these users have usually had the watch for approximately six months, pointing to a use issue.
What’s The Fix?
Are you looking for a Charge 5 battery fix? Here’s what Fitbit officials are suggesting.
Check that your device is plugged into the charger properly when leaving it. This is an obvious step, but it’s always worth double-checking. You should also check to see if there’s any damage to your charger.
If you have no charger issues, give your Fitbit a restart. Another seemingly-obvious solution, but restarting a device often helps most problems!
Another way to tackle this battery issue is to clean the battery contacts. This involves giving the device a gentle brush with a toothbrush and rubbing alcohol, and then you should dry the device with a tissue or cloth before you start charging again. Make sure you don’t use any charge movements on the wearable.
If these solutions don’t work for you and your Charge 5 battery is still running low, it might be time to contact Fitbit online via their support service.
New Charge 5 Firmware
For many users, the Charge 5 battery issue seems to be more of a software problem than a hardware issue.
Fitbit has acknowledged this issue, and the internal team is apparently working on a new firmware version to address battery issues. The device’s GPS chip has likely caused these issues.
Hopefully, we’ll see this update rolling out soon.
Have you experienced any Charge 5 battery life issues? If you have, let us know what you think in the comments. Would you purchase a smartwatch from this retailer again? Or are you waiting for the next generations to be released?
Isobel is a freelance copy and content writer who regularly contributes to Superwatches. Well-versed in all the ins and outs of the smartwatch industry. Isobel specializes in Fashion and design and is a First Class fashion design graduate.
Currently lives in Bournemouth, United Kingdom.