If you’ve recently purchased a Fitbit Ionic, you might need to check if it’s safe or not.
On March 2nd, Fitbit recalled over 1.7 million smartwatches due to overheating and burn hazards. The U.S Consumer Product Safety Commission announced this after reports of burn injuries from a range of users.
Fitbit has already received over 115 reports of overheating from their U.S. customers, and there have been an additional 59 international reports too.
Keep reading to explore what’s really going on.
What’s The Problem?
Smartwatches don’t usually burst into flames without warning, so what’s happening with the recent batch of Fitbit Ionics?
Well, many of the recent Fitbit Ionic devices are posing burn hazards due to their lithium-ion battery. Though unlikely, this battery is overheating more often than ever, leaving Fitbit users worried about using their Ionic watch.
Out of the 78 burn reports in the U.S., two have suffered from third-degree burns. A further forty have reported second-degree burns, and others report general overheating.
One of the critical issues here is that Fitbits are designed to be worn at all times of the day, even while asleep. This leaves users at more risk if their Fitbit Ionic has a lithium-ion battery.
A Fitbit Ionic Recall
Worried about your Fitbit device? The potentially dangerous watches are Fitbit Ionic smartwatches, specifically in these colors:
- Blue-gray/Silver gray
- Charcoal/Smoke gray
- Burnt orange/blue
- Adidas branded Ink blue/Silver gray.
You should also check whether the model number on the back of your device is FB503. This is situated where the strap attaches.
Many faulty watches were sold on Amazon, the Fitbit website, Target, Kohls, and Best Buy. If you bought a Fitbit Ionic watch between September 2017 and December 2021, you should now check your device.
The brand stopped making Fitbit Ionic watches in 2020.
If you think your watch needs to be sent back, contact Fitbit online, and you’ll receive a prepaid package to return the device. When you choose to return your Fitbit Ionic, you’ll get a $299 refund and a further discount code for up to 40% off Fitbit devices.
Looking For A New Fitbit?
Whether you’re sending your Fitbit Ionic back or looking for a smartwatch in general, consider the Fitbit Charge 5 for your next wearable.
Released on August 25th, 2021, this is still a new smartwatch with many great reviews. With a straightforward interface, a bright display, and popular fitness trackers, the Charge 5 is here to compliment your lifestyle.
This is also an attractive smartwatch. The slim display is easy to read and not too bulky to wear. If you’re after a watch for training purposes, make sure you consider this option.
The Bottom Line
It’s a shame that the Fitbit Ionic devices are being recalled, as this was a popular smartwatch. However, unless your smartwatch is the exact make being recalled, don’t worry about any burns! Smartwatches and fitness trackers are always thoroughly tested and 100% safe to use.
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Last Updated on March 9, 2022
Isobel is a freelance copy and content writer who regularly contributes to Superwatches. Well-versed in all the ins and outs of the smartwatch industry. Isobel specializes in Fashion and design and is a First Class fashion design graduate.
Currently lives in Bournemouth, United Kingdom.