What Is The Garmin Lily Triangle Issue?

Have you noticed the Garmin Lily triangle?

This frustrating issue pops up on users’ screens, leaving their devices stuck at a frustrating standstill. Some devices continue charging, whereas others are completely unresponsive. 

While there’s no definitive fix to this problem, there is a range of ways you can troubleshoot this issue. We’ve rounded up what you can do and what Garmin suggests if you face the frustrating Garmin Lily triangle.

Read more here!

What’s the Garmin Lily Triangle?

Owners of the Garmin Lily and Garmin Lily Sport are complaining about their watches becoming stuck on a white triangle screen. 

This frozen screen is causing issues as it coincides with a software update, leaving users stuck without a fix. Nothing’s more frustrating than a premium watch that can’t be used!

Some Garmin Lily users are complaining that there are additional battery issues too. Watches are stuck on the triangle screen, and their charge doesn’t even last for a day. 

This issue isn’t an age one either, with users complaining that watches as young as two months old are experiencing the triangle issue. 

Garmin’s Response

Since reports of the dreaded Garmin Lily triangle have poured in, Garmin’s team has acknowledged it and offered a fix. 

The smartwatch brand’s engineering team is currently investigating the issue and working on a fix. 

However, the Garmin team tells users to make sure they use Garmin Express to keep their Lily updated with the latest software. If your battery is completely dead, your computer should still be able to recognize the device. Keep the device plugged in for a minimum of ten minutes. This process will cease the frozen screen issue temporarily.

Alternative troubleshooting methods include:

• Using different charging ports.
• Unplugging and plugging back in.
• Leaving it on charge for a few hours.

Usually, updating the Garmin Lily device to the 7.20 software helps resolve the issue. But, some watches are still experiencing the Garmin Lily triangle after the update. In these cases, extra help from the team may be needed.

Garmin also states that users should contact the team if troubleshooting isn’t fixing the issue. Unfortunately, watches may need to return to the team for an in-house fix in some cases.   

The Bottom Line

Though the Garmin Lily triangle seems to be a common problem, not all Garmin Lily watches are suffering from this issue. Hopefully, these troubleshooting issues can help you jumpstart your smartwatch! We hope to see this issue resolves in the future, as the Garmin Lily is a popular smartwatch with a range of helpful features.

Are you experiencing this problem? Let us know what your solution is in the comments!

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